Prepared to be inspired

Our 2020 roster includes Keynote speakers, CX experts, experienced practitioners and Client Savvy experts that will provide you with insights and next steps that you can trust to help you make the right business decisions.

Ida Cheinman

Principal / Creative Director

Blake Godwin

President, Partner
Client Savvy

Jennifer Karnitschneg

Director, Learning & Development
RTI International

Andrea Mac


Danny McPhaul

Customer Success Manager

Mitch Reno

Growth / CX Driver

Eddie Staley

Chief Client Experience and Innovation Officer

Ryan Felkel

Marketing Manager

Full Sail Partners

Chad Clinehens

President & CEO

Zweig Group

Brandi Hobbs

Director of Client Service & Strategy
Bell, Davis & Pitt

Steven Keith

CX Innovator
CX Pilots

Deb McMurray

CEO / Strategy Architect
Content Pilot, LLC

Alex Merbach

Business Development Officer
Faith Technologies

Michele Rochon

Chief Play Officer
The Workplace Culture Store

Ryan Suydam

Chief Experience Officer
Client Savvy

Chandra Storrusten

CEO & Chief Value Creation Officer

Visible Value

John Doehring

Managing Principal
J. Doehring & Co.

Alan Hoffler

Executive Director
Mills Wyck Communications

Sarah Kinard

Strategy, Marketing & Implementation
The Flamingo Project

Deb Knupp

Managing Director

Mike Phillips

Founding Partner
Phillips Architecture

Karen Terminiello

Software Quality Assurance
RTI International

Reid Tolley

Founding Partner
Talent Matters, LLC