Conference

April 22-24, 2024 | Rio Grande, Puerto Rico

Be an Early Bird and Save $200 per SeatRegister today

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About the Conference

CXps 2024, presented by Client Savvy, is your gateway to elevating your professional services firm through exceptional client experiences.

  • Gain strategic insights from top-tier CEOs who understand the benefits of client experience.
  • Explore the significance of Employee Experience (EX) with HR Directors committed to excellence.
  • Equip internal champions at your business with tools to effectively advocate for CX within their teams.
  • Empower program coordinators to launch successful CX initiatives.

CXps goes beyond theory, offering actionable steps to drive your firm’s success by integrating client experience into your strategic initiatives. We like to lead by example, combining white glove service with a healthy dose of fun for our attendees.

CXps Conference 2024:
MON, April 22 – WED , April 24

Wyndham Grand Rio Mar Beach Resort & Spa
6000 Blvd. Río Mar
Rio Grande, Puerto Rico 00745

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Conference Agenda

Tentative agenda subject to change

Coming soon

Last Year’s Speakers

Tim Asimos

Tim Asimos

circle S studio | Partner, Director of Digital + Growth Marketing

Mallory Beaton

Mallory Beaton

Power Design Inc. | Director of Customer Experience

Amanda Bruno

Amanda Bruno

Morgan Lewis | Global Chief Business Development Officer

Ida Cheinman

Ida Cheinman

Substance 151| Principal & Creative Director

John Doehring

John Doehring

J. Doehring & Co., LLC | Managing Principal

John Goodman

John Goodman

Customer Care Measurement and Consulting | Vice Chair

Angela Ireland

Angela Ireland

Rubrik Inc. | Senior Customer Experience Manager

Karen L. Jackson

Karen L. Jackson

C-ChangeWork| Managing Partner

Greg Kihlstrom

Greg Kihlstrom

GK5A | Principal and Chief Strategist

Danny McPhaul

Danny McPhaul

Ford Pro| Manager of Client Experience

Don Mizelle

Don Mizelle

WithersRavenel| Practice Area Lead, CXM Team

Nathan Moore

Nathan Moore

Technik| Principal ERP Data Consultant & Director of Custom Solutions

Tammi Nagucki

Tammi Nagucki

Environmental Design Group | Principal - Marketing and Client Experience

Ryanne Nelson

Ryanne Nelson

Client Savvy | Operations Manager

Desi Podkowka

Desi Podkowka

Client Savvy | Client Success Team Lead

Larry Potts

Larry Potts

Technik| CEO & Principal Solutions Architect

Jeffrey Reaser

Jeffrey Reaser

NC State University | Professor of English Linguistics

Denise Schmitz

Denise Schmitz

Neumann Monson | Marketing Manager

L. Eddie Staley

L. Eddie Staley

WithersRavenel| Client Experience and Innovation Officer

Aleks Stoyanov

Aleks Stoyanov

Client Savvy | UX/UI Design Manager

Kristi Weierbach

Kristi Weierbach

Stambaugh Ness | Managing Director, Workforce Advisory

Carl Winstead

Carl Winstead

Cline Design | Partner, Chief Experience Officer, & Principal in Charge

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It’s all about the experience.

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And, as our partners in making CXps 2024 a success, we want to ensure you have a positive and valuable experience. As a Sponsor of CXps 2024 you will be recognized throughout the event and be promoted on all Client Savvy social media channels.

Bronze – Platinum Sponsors also receive the Conference Attendee List (Post-Conference)
Send three or more people to CXps 2024 and receive a Corporate Sponsorship with discounted registration rates! Email hello@clientexperience.org for more details.

All sponsors receive a full listing with logo on the CXps website & recognition at any virtual or in-person events the CXps community hosts throughout 2024.

and save $200 by using code EARLYBIRD

Wyndham Grand  Rio Mar Beach Resort & Spa LogoWyndham Grand
Rio Mar Beach Resort & Spa

Located at a golden island beachfront with sapphire seas, Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort is the perfect place for an unforgettable Caribbean getaway. The resort offers full-service amenities, offering guests to enjoy the relaxing spa, three tranquil pools, two state-of-the-art golf courses, an on-property casino ,and more. With a wide variety of restaurants and bars to choose from, guests can indulge in everything from authentic Puerto Rican cuisine to fresh seafood and frozen cocktails.