Conference
April 22-24, 2024 | Rio Grande, Puerto Rico
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About the Conference
CXps 2024, presented by Client Savvy, is your gateway to elevating your professional services firm through exceptional client experiences.
- Gain strategic insights from top-tier CEOs who understand the benefits of client experience.
- Explore the significance of Employee Experience (EX) with HR Directors committed to excellence.
- Equip internal champions at your business with tools to effectively advocate for CX within their teams.
- Empower program coordinators to launch successful CX initiatives.
CXps goes beyond theory, offering actionable steps to drive your firm’s success by integrating client experience into your strategic initiatives. We like to lead by example, combining white glove service with a healthy dose of fun for our attendees.
CXps Conference 2024:
MON, April 22 – WED , April 24
Wyndham Grand Rio Mar Beach Resort & Spa
6000 Blvd. Río Mar
Rio Grande, Puerto Rico 00745
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Conference Agenda
Tentative agenda subject to change
Coming soon
Last Year’s Speakers
Speaker submittals are closed for 2023.
Ryan Suydam
Client Savvy | Chief Experience Officer
Blake Godwin
Client Savvy | President & Partner
Sidney Abrams
Nonprofit HR | Chief Client Experience Officer
Tim Asimos
circle S studio | Partner, Director of Digital + Growth Marketing
Mallory Beaton
Power Design Inc. | Director of Customer Experience
Amanda Bruno
Morgan Lewis | Global Chief Business Development Officer
Ida Cheinman
Substance 151| Principal & Creative Director
John Doehring
J. Doehring & Co., LLC | Managing Principal
Michael Donnelly
Founder FWD Collective | Experience Design Specialist
Tom Godin
Zweig | Advisor, Strategy
John Goodman
Customer Care Measurement and Consulting | Vice Chair
Joan Hamrick
Gresham Smith | Client Experience Specialist
Lucas Hayden
Unanet | Director, AEC Strategy
Michael Hein
The HFW Companies| Founder & CEO
Dan Herbener
Benesch Law | Client Experience & Marketing Analyst
Angela Ireland
Rubrik Inc. | Senior Customer Experience Manager
Phil Keil
Zweig Group| Director of Strategy
Greg Kihlstrom
GK5A | Principal and Chief Strategist
Stephanie Koeninger
STV | Senior Vice President Client Experience
Mike Kroll
Miller Legg |President
Mel Lester
BizEdge | Management Consultant
Don Mizelle
WithersRavenel| Practice Area Lead, CXM Team
Nathan Moore
Technik| Principal ERP Data Consultant & Director of Custom Solutions
Tammi Nagucki
Environmental Design Group | Principal - Marketing and Client Experience
Larry Potts
Technik| CEO & Principal Solutions Architect
Jeffrey Reaser
NC State University | Professor of English Linguistics
L. Eddie Staley
WithersRavenel| Client Experience and Innovation Officer
Kristi Weierbach
Stambaugh Ness | Managing Director, Workforce Advisory
Carl Winstead
Cline Design | Partner, Chief Experience Officer, & Principal in Charge
Proudly brought to you by
Founding Sponsor
Platinum Sponsor
Gold Sponsor
Corporate Sponsors
Become a sponsor
Video Sponsor
It’s all about the experience.
Become a sponsor
And, as our partners in making CXps 2024 a success, we want to ensure you have a positive and valuable experience. As a Sponsor of CXps 2024 you will be recognized throughout the event and be promoted on all Client Savvy social media channels.
Platinum
- Logo / Brand on Conference Giveaway
- CXps 2024 Premier Banner Ad Space
- One 8’ x 10’ booth space
- Keynote Session Sponsor
- Two 20-minute Industry Solution Sessions
- Three Conference Registrations
Gold
- CXps 2024 Premier Banner Ad Space
- One 8’ x 10’ booth space
- Workshop Session Sponsor
- One 20-minute Industry Solution Session
- Two Conference Registrations
Silver
- One 4’ x 4’ booth space, 32” round table
- Breakout Session Sponsor
- One Conference Registration
Bronze
- Breakout Sponsor (morning or afternoon)
- One Conference Registration
Bronze – Platinum Sponsors also receive the Conference Attendee List (Post-Conference)
All sponsors receive a full listing with logo on the CXps website & recognition at any virtual or in-person events the CXps community hosts throughout 2024.
Wyndham Grand
Rio Mar Beach Resort & Spa
Located at a golden island beachfront with sapphire seas, Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort is the perfect place for an unforgettable Caribbean getaway. The resort offers full-service amenities, offering guests to enjoy the relaxing spa, three tranquil pools, two state-of-the-art golf courses, an on-property casino ,and more. With a wide variety of restaurants and bars to choose from, guests can indulge in everything from authentic Puerto Rican cuisine to fresh seafood and frozen cocktails.