Conference

April 23, 2024 | Devil’s Ridge Golf Club, Holly Springs, NC

Only $399 for an in-person pass or $99 for the livestreamRegister today

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About the Conference

CXps 2024, presented by Client Savvy, is your gateway to elevating your professional services firm through exceptional client experiences.

  • Gain strategic insights from top-tier CEOs who understand the benefits of client experience.
  • Explore the significance of Employee Experience (EX) with HR Directors committed to excellence.
  • Equip internal champions at your business with tools to effectively advocate for CX within their teams.
  • Empower program coordinators to launch successful CX initiatives.

CXps goes beyond theory, offering actionable steps to drive your firm’s success by integrating client experience into your strategic initiatives. We like to lead by example, combining white glove service with a healthy dose of fun for our attendees.

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Conference Agenda

Tentative agenda subject to change

Opening Keynote
11:00am
Lunch & CX Leader’s Panel
Noon
BIG Idea Sessions (five 15-minute presentations by industry peers)
1:15pm
Round-table Workshops (collaborate with peers learning CX skills and tackling real-world challenges)
2:45pm
Closing Remarks
4:40pm
Conference Ends
5:00pm

Last Year’s Speakers

Tim Asimos

Tim Asimos

circle S studio | Partner, Director of Digital + Growth Marketing

Mallory Beaton

Mallory Beaton

Power Design Inc. | Director of Customer Experience

Amanda Bruno

Amanda Bruno

Morgan Lewis | Global Chief Business Development Officer

Ida Cheinman

Ida Cheinman

Substance 151| Principal & Creative Director

John Doehring

John Doehring

J. Doehring & Co., LLC | Managing Principal

John Goodman

John Goodman

Customer Care Measurement and Consulting | Vice Chair

Angela Ireland

Angela Ireland

Rubrik Inc. | Senior Customer Experience Manager

Karen L. Jackson

Karen L. Jackson

C-ChangeWork| Managing Partner

Greg Kihlstrom

Greg Kihlstrom

GK5A | Principal and Chief Strategist

Danny McPhaul

Danny McPhaul

Ford Pro| Manager of Client Experience

Don Mizelle

Don Mizelle

WithersRavenel| Practice Area Lead, CXM Team

Nathan Moore

Nathan Moore

Technik| Principal ERP Data Consultant & Director of Custom Solutions

Tammi Nagucki

Tammi Nagucki

Environmental Design Group | Principal - Marketing and Client Experience

Ryanne Nelson

Ryanne Nelson

Client Savvy | Operations Manager

Desi Podkowka

Desi Podkowka

Client Savvy | Client Success Team Lead

Larry Potts

Larry Potts

Technik| CEO & Principal Solutions Architect

Jeffrey Reaser

Jeffrey Reaser

NC State University | Professor of English Linguistics

Denise Schmitz

Denise Schmitz

Neumann Monson | Marketing Manager

L. Eddie Staley

L. Eddie Staley

WithersRavenel| Client Experience and Innovation Officer

Aleks Stoyanov

Aleks Stoyanov

Client Savvy | UX/UI Design Manager

Kristi Weierbach

Kristi Weierbach

Stambaugh Ness | Managing Director, Workforce Advisory

Proudly brought to you by

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It’s all about the experience.

Become a sponsor

By sponsoring CXps 2024 you will ALSO receive a full sponsorship of CXps 2025, scheduled for May, 2025 at the Wyndham Grand Rio Mar in Puerto Rico. Your sponsorship gains you 16 months of continuous recognition and impressions with the CXps community.

Send three or more people to CXps 2024 or 2025 and receive a Corporate Sponsorship with discounted registration rates! Email hello@clientexperience.org for more details.

All sponsors receive a full listing with logo on the CXps website & recognition at any virtual or in-person events the CXps community hosts throughout 2024 and 2025.

Pricing and Registration

$399 for in person pass

(limited to the first 50 attendees)

$99 for a virtual pass

1050 S Main Street Holly Springs,
North Carolina 27540-8884
+1 919-552-7610

Rate: $175/night

3.4 miles (10 minutes) from Devils Ridge

1100 Marco Drive, Apex, 
North Carolina, 27502
+1 919-335-0135

Rate: $149/night

6.6 miles (14 minutes) from Devils Ridge

CX-cellence Award

Let’s celebrate the path organizations take on their CX journey.

Client Experience Award badges

We are looking for entries that showcase innovative CX and EX concepts, strategies, and initiatives. What has worked for your organization? What have you learned? What measurable outcomes have you had? What are your clients saying? What idea did your organization think would be a slam dunk to improve CX, but ended up being a dud? While we are certainly interested in learning about successful CX outcomes, learning from others’ challenges can be just as important and valuable. The deadline to submit is February 2, 2024.