What is CXps?
Client Experience in Professional Services (CXps) is a community. Since 2015 Client Savvy has brought together industry and peer speakers AEC, Legal, and Accounting firms to share their expertise and experience in designing and implementing client experience as a differentiator for their firms.
Mark your calendar to join us in 2019!
“CX is the differentiator now and definitely the future in the Professional Services industry. If you’re not thinking of this, you need to be, and CXps 2018 is the place to learn about it.”Jim Holz, AICP
2018 Opening Keynote – Evan Carroll
In client experience, bigger isn’t better; better is better. In his opening Keynote, Evan shares how the most successful companies embrace technology without losing humanity. They don’t become bigger, rather they become better at scale. During his session Evan will cover how leading companies are using technology, data and analytics to create world-class client experience. Read his blog post here.
2018 Sponsors and Exhibitors
2018 Closing Keynote – Stan Phelps
All clients and employees are not created equal. For most firms, 80% of their profitability is driven by 20% of their clients and their employees. These are your “Vital Few.” International Keynote Speaker Stan Phelps will focus on the ways to do the “little extras” to promote client advocacy and drive employee engagement with these key stakeholders.