The Only Client Experience Network for Professional Service Firms.Welcome!
May 8 – 11th 2023
Do you have challenges with your CX Plan? We get it.
Tap into our community to get the help you need!
Tap into the community
all year long. Talk tactics with experts and network with your peers.
a client experience plan that sets your firm apart from the competition.
What is CXps?
We know client relationships are at the heart of professional services firms. We also know that forming a plan to improve them can be intimidating.
That’s why we formed a community of forward-thinking professionals.
CXps initially began in 2015 as a conference for Client Savvy to share their client experience knowledge with the AEC, legal and accounting communities. Since then, however, CXps, has taken on a life of its own. As forward-thinking firms from across the country work to improve client relationships, a community has formed to share knowledge and best practices. Join the community to find out what’s worked well for other firms and learn from others’ mistakes. Then implement your own, well-informed personalized plan leading to happier, more committed clients.
Every session exceeded my expectations. The speakers are very passionate and I can tell they’re committed to helping elevate CX and EX in every attendee’s organization.
The Empathy Mapping Workshop was a “could have had a V8 moment” as I realized the many ways my firm could use these strategies to create strong client experiences.