Reid Tolley, SHRM-SCP
Founding Partner – Talent Matters, LLC
Reid is the Founding Partner Talent Matters, LLC and Managing Partner with Harrison Assessments International, is a career HR Executive with over 35 years of Organization Development, Talent Management, and HR Management experience. He has been a Human Resources and Organizational Development leader in some very challenging environments such as two large international factory startups in Canada and China, and a significant business unit turn around.
Reid and the Talent Matters team works with over 40 client organizations across the U.S. and Canada including many Architecture, Engineering, and Construction firms, Manufacturing, U.S. Military, and higher education.
Selecting and Developing CX Executive Sponsors and Champions
Professional Services firms increasingly are creating competitive advantage by embedding Client Experience as both a value and business process that be continually measured and improved.