by Jamie Pollenz | Sep 10, 2022
Beyond providing a roadmap for the strategic and financial future of an organization, succession planning is an opportunity to foster a firmwide shift around transparency and engagement. Join Neumann Monson Architects for insight into how they leveraged a decade of...
by Jamie Pollenz | Sep 10, 2022
Keynote speaker Leslie Miley joins us at CXps to discuss his experiences as a Black engineer in a predominantly white, male-led industry and why “diversity, equity, and inclusion” in the workplace is not another buzz term. Moderated by Vanessa Pelletier, we’ll hear...
by Jamie Pollenz | Sep 10, 2022
Rates of burnout – – a feeling of overwhelm and constant stress that if left unchecked may cause employees to seek another job – – have risen in the past year. A 2021 survey by Indeed found that 54% of employees suffer from burnout-up from 43% from a year ago....
by Jamie Pollenz | Sep 10, 2022
This video contains portions of the 2.5-hour workshop, “Leveraging the Power of X to WOW During Client & Employee Onboarding”, that was conducted during the general session of CXps 2022. This workshop helped participants learn how the “Power of X” can...
by Jamie Pollenz | Sep 10, 2022
When starting a new CX program it can often be confusing on where to start. This session will break down the 3 pillars of a successful CX program and how to incorporate those into your business. The outcomes and focus for each company may be unique, but the process...
