by Jamie Pollenz | Sep 10, 2022
Day 3 of the CXps 2021 Virtual Event focused on integrating client experience into your business strategy. Chandra Storrusten from Visible Value discusses how CX impacts the vision, mission, and positioning of your firm. By the conclusion of this session, as well as...
by Jamie Pollenz | Sep 10, 2022
On Day 2 of our CXps 2021 Virtual Conference, Andrea Mac from Prequal discusses “Winning Hearts”, and how the power of storytelling impacts your Client Experience culture within your firm. What’s the story you use to spread awareness among your...
by Jamie Pollenz | Sep 10, 2022
Day 1 of the 3-day Business of CX conference features Ryan Suydam, creator of the Client Feedback Tool and founder of Client Savvy. Ryan presents the business side of Client Experience and how to effectively formulate ways to uncover the value of CX...