by Heather Denny | Feb 11, 2018 | Sessions, Speakers
You may think, what? I know it sounds crazy, but it’s true. I read an article recently that shared research from Dr. Daniel Kahneman’s “Peak/End” study and supported ensuring that each of your client’s interactions with your team is positive. In the study, Dr....
by Karl Feldman | Oct 12, 2017 | Marketing
Conducting research is all about answering questions—and the results you discover can either drive your business forward…or hold it back. We all know research is critical for identifying your firm’s content issues and topics, but it can also create additional...