8.14.24 | Governance & Change Management
7.25.24 | Using CX Tools to Recruit Staff
CXps 2024 | Opening Keynote | Curating Client Insights to Grow and Thrive
Have you ever been somewhere – a restaurant, hotel, event – that felt like it was designed just for you? Everything about it was tailor-made. It was delightful. You left thinking, “I want to do that again!” The best brands carefully design customer experiences...