9.22.22 | Accelerating Sales Through CX

9.22.22 | Accelerating Sales Through CX

The term “sales” can leave many of us bristling with discomfort when contemplated as pushy, manipulative, arm-twisting tactics in the name of self-interested revenue generation. But what if “sales” were less about self-interest and recast as an “act of service”...
9.22.22 | Accelerating Sales Through CX

10.26.2021 | Accelerating Sales Through CX

The term “sales” can leave many of us bristling with discomfort when contemplated as pushy, manipulative, arm-twisting tactics in the name of self-interested revenue generation. But what if “sales” were less about self-interest and recast as an “act of service”...
CXps 2022 | Client Relationship Report Card

CXps 2022 | Client Relationship Report Card

Maya Angelou wrote that “If you don’t know where you’ve come from, you don’t know where you’re going.” The same sentiment holds with client relationships. Having a great handle and understanding of the history of a client relationship can often inform the...