by Jamie Pollenz | Sep 10, 2022
During this panel session, Jen Hertzig, Mitch Reno, and Gabriel Tevrizian will discuss how they are actively engaged in improving their new client onboarding protocol. Moderated by Laura Meherg, you’ll hear how three different firms approach the challenge of creating...
by Jamie Pollenz | Sep 10, 2022
When starting a new CX program it can often be confusing on where to start. This session will break down the 3 pillars of a successful CX program and how to incorporate those into your business. The outcomes and focus for each company may be unique, but the process...
