CXps 2023 | CX and Sales Leveraging Your CX Efforts Programs During the Pitch Process

Incorporating your CX investments and hallmarks into the sales process involves using customer insights and feedback to create a more personalized, customer-centric approach to selling. By demonstrating your organization’s commitment to creating a positive CX, you can build trust, differentiate yourself from competitors, and ultimately win more deals. The session will be highly practical and focused on providing attendees with actionable strategies for using CX to drive sales growth. As a result, attendees will likely come away from the session with a deeper understanding of leveraging CX initiatives during the sales process and a clear roadmap for implementing those strategies in their organizations.