CXps 2023 | Putting Clients First During a Recession: The Power of Client Experience in Strategic Planning

Join us for this session to discover how focusing on client experience in your strategic plan can help your business thrive during an economic recession. We’ll discuss how prioritizing customer satisfaction and loyalty can drive business growth and profitability, even in tough times. You’ll learn how to identify the key elements of a successful client experience strategy during a recession, and how to align your strategic plan with your clients’ changing needs. We’ll also share real-life examples of companies that have successfully prioritized client experience during economic downturns.