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Click on the links below to view past CXMP workshops.

 

9 28 2021 CX and Strategic Alignment

10.12.2021 Client Empathy Mapping

10.26.2021 Accelerating Sales through CX

12.7.2021 Creating a Voice of Client Process

12.14.2021 CX Metrics and Management

1.11.2022 Delivering Business Value to your Clients

2.3.2022 Journey Mapping

2.16.2022 Governance and Change Management

3.10.2022 Client Lifetime Value

4.13.2022 Using CX Tools to Recruit Staff

6.2.2022 Choosing by Advantages

6.23.2022 Client Empathy Mapping

7.21.2022 Agile CX Management | Mural Link

8.10.2022 Delivering Business Value | Mural Link 

9.1.2022 | Ideal Client Profiles

10.20.2022 | CX Metrics & Management

11.15.2022 | Client Interviews

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