We’ve heard your feedback and are excited to introduce the first-ever Client Feedback Tool (CFT) User Group, a special pre-conference event included with your CXps 2025 registration!

The agenda is packed with tailored sessions designed to maximize your CFT experience, whether you’re a seasoned expert or just starting out. You’ll gain valuable insights and practical takeaways that you can apply immediately to enhance your client feedback strategy.

For those new to CFT, this is a unique opportunity to see how it can transform your firm’s client listening and feedback approach, driving meaningful improvements and fostering stronger client relationships.

Join us as we dive into fresh insights, share best practices, and unlock the full potential of CFT together!