CX and EX – What’s the connection?

CX and EX – What’s the connection?

by | Nov 20, 2017 | Sessions, Speakers

In a recent post,  Annette Franz, CCXP writes, “In business, your culture is the soul of the organization.” If, as she reminds us, the soul is the essence or the moral force of a person, the part of a person that consists of their mind, character, thoughts, beliefs,...